Travel Support Admin

Triple Canopy; Norte; On-site; COP 168,296,000 - 207,133,000; Full time

Job summary

Constellis, a global risk management and security solutions provider, seeks a travel coordinator in Colombia to manage travel arrangements and ensure policy compliance. The role involves handling reservations, verifying documents, and responding to inquiries with accuracy and timeliness.

You will coordinate complex itineraries, manage cost reimbursements, and stay updated on airline regulations while supporting a dynamic specialist staff in a security-focused environment.

Qualifications

• 3–10 years related experience.
• English professional fluency preferred.
• Ability to obtain and maintain security clearance.
• Pass drug screening and background security check.
• Strong computer skills including MS Office and Internet.

Responsibilities

• Oversees quality control on reservations made by travel staff.
• Reconciles monthly credit card bills and vendor bills.
• Ensures tickets and reporting meet cost reimbursable requirements.
• Tracks refunds for unused tickets.
• Arranges airline, hotel and car rental reservations, including changes.
• Responds to price quotations for domestic and international itineraries.
• Handles changes and exchanges for travel.
• Ensures compliance with applicable laws, regs, and agency rules.
• Stays informed of airline rules, communicates information accurately.
• Prepares/ processes documents; updates information per policy.
• Ensures accuracy of ticketing and reservations.
• Responds to inquiries concerning routes, accommodations and travel details.

Skills

Experience 3-10 yrs

English fluency

Oral and written communication

Organizational skills

Problem solving

Analytical thinking

Tools

MS Office

Internet skills

Job description

• Oversees quality control on all reservations made by the travel specialist staff.
• Reconciles monthly credit card bills and vendor bills.
• Ensures tickets and reporting meet cost reimbursable requirements.
• Tracks refunds for unused tickets.
• Arranges airline, hotel and car rental reservations, including changes.
• Responds to requests for price quotations for domestic and international itineraries.
• Handles changes and exchanges for travel.
• Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines.
• Stays informed of all airline rules, regulations, and current affairs. Communicates information accurately and appropriately.
• Prepares and/or process documents, reviews for accuracy and completeness; compares elements for consistency or logical relation, andupdates information and/or evaluates against policy.
• Ensures the accuracy of ticketing and reservations.
• Responds to inquiriesconcerning routes, accommodations and other travel detailsvia telephone and/or e-mail in an efficient and timely manner.
• Assists in tracking and updating database as it relates to travel.

QUALIFICATIONS

• 3-10 years related experience
• English professional fluency preferred. Ability to speak, read and write to appropriate and consistently communicate in English, preferred.
• Ability to obtain and maintain RSO Vetting Security Clearance
• Ability to successfully pass any employment related drug screening and background security check
• Strong computer skills are required, including MS Office Suite and Internet skills.
• Effective oral and written communication skills with all levels of the organization.
• Strong organizational skills with the ability to manage time and multiple priorities to completion.
• Problem solving skills with an analytical thought process.

Company Info

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training, and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners. Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality, and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis' forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

EEOC Statement

Constellis and its affiliated companies are equal opportunity employers. All applicants receive consideration without regard to race, color, sex, age, ethnicity, religion, national origin, disability, veteran status or any other characteristic prohibited by federal, state, or local law.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability, you can request an accommodation upon hire by Constellis or one of our companies.