Travel Support Admin

Constellis; Colombia; À distance; COP 40 000 000 - 80 000 000; Plein temps

Résumé du poste

Constellis in Colombia seeks a Travel Reservations Coordinator to oversee reservations, billing, and reporting accuracy. You will arrange airline, hotel, and car rental bookings, respond to quotes, and manage changes to itineraries while ensuring compliance with applicable regulations.

The role requires strong communications, organizational skills, and experience in travel logistics to support domestic and international itineraries.

Qualifications

• 3–10 years related experience.
• English professional fluency preferred.
• Ability to obtain and maintain RSO Vetting Security Clearance.
• Ability to pass employment drug screening and background security check.
• Strong computer skills including MS Office Suite and Internet.
• Effective oral and written communication with all levels of the organization.
• Strong organizational skills with the ability to manage time and multiple priorities.
• Problem solving skills with an analytical approach.

Responsabilités

• Oversees quality control on reservations made by travel staff.
• Reconciles monthly credit card bills and vendor bills.
• Ensures tickets and reporting meet cost reimbursable requirements.
• Tracks refunds for unused tickets.
• Arranges airline, hotel and car rental reservations, including changes.
• Responds to price quotations for domestic and international itineraries.
• Handles changes and exchanges for travel.
• Ensures compliance with applicable laws, regulations, and agency rules.
• Stays informed of airline rules and current affairs; communicates information accurately.
• Prepares and processes documents; reviews for accuracy and completeness; updates information as needed.
• Ensures the accuracy of ticketing and reservations.
• Responds to inquiries regarding routes and travel details via phone or email.
• Assists in tracking and updating travel-related database records.

Connaissances

English fluency

MS Office Suite

Communication skills

Organizational skills

Time management

Analytical thinking

Outils

MS Office Suite

Internet skills

Description du poste

• Oversees quality control on all reservations made by the travel specialist staff.
• Reconciles monthly credit card bills and vendor bills.
• Ensures tickets and reporting meet cost reimbursable requirements.
• Tracks refunds for unused tickets.
• Arranges airline, hotel and car rental reservations, including changes.
• Responds to requests for price quotations for domestic and international itineraries.
• Handles changes and exchanges for travel.
• Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines.
• Stays informed of all airline rules, regulations, and current affairs. Communicates information accurately and appropriately.
• Prepares and/or process documents, reviews for accuracy and completeness; compares elements for consistency or logical relation, andupdates information and/or evaluates against policy.
• Ensures the accuracy of ticketing and reservations.
• Responds to inquiriesconcerning routes, accommodations and other travel detailsvia telephone and/or e-mail in an efficient and timely manner.
• Assists in tracking and updating database as it relates to travel.

QUALIFICATIONS

• 3-10 years related experience
• English professional fluency preferred. Ability to speak, read and write to appropriate and consistently communicate in English, preferred.
• Ability to obtain and maintain RSO Vetting Security Clearance
• Ability to successfully pass any employment related drug screening and background security check
• Strong computer skills are required, including MS Office Suite and Internet skills.
• Effective oral and written communication skills with all levels of the organization.
• Strong organizational skills with the ability to manage time and multiple priorities to completion.
• Problem solving skills with an analytical thought process.

Company Info

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training, and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners. Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality, and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis' forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

In compliance with the ADA Amendments Act (ADAAA), should you have a disability, you can request an accommodation upon hire by Constellis or one of our companies.

EEOC Statement

Constellis and its affiliated companies are equal opportunity employers. All applicants receive consideration without regard to race, color, sex, age, ethnicity, religion, national origin, disability, veteran status or any other characteristic prohibited by federal, state, or local law.