Lodging Travel Coordinator (Remote)

Corpay One, Inc.; Colombia; A distancia; COP 24.000.000 - 38.000.000; Jornada completa

Descripción de la vacante

Corpay is hiring a Corporate Travel Specialist in Colombia to manage daily corporate travel and training for airlines. You will ensure SLA compliance, liaise with clients and teams, and report to Corporate Operations Manager.

Responsibilities include handling calls and emails, resolving hotel requests, and maintaining timely client communications while working with the travel team across shifts.

Formación

• High School Diploma or higher.
• Two years of hotel/travel industry experience is preferred.
• Excellent communication and listening skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including holidays and weekends.

Responsabilidades

• Cultivate all interactions with the client relationship.
• Answer calls, emails, chats and process all requests timely.
• Resolve all client and hotel requests.
• Conduct appropriate client communications as needed.
• Ensure clients requests related to corporate travel are handled timely.
• Remain focused on tasks and client requests based on priority.
• Collaborate with Corporate Travel Team Leads and Manager to ensure issues are addressed timely.
• Participate in refresher training and work within a team environment.
• Manage daily tasks via remote and Teams communication.
• Manage daily workflow and all airline queues.
• Demonstrate ability to work collaboratively and deliver superior service.
• Demonstrate professional communications on all platforms, via Teams.
• Show problem-solving skills and a can-do attitude.

Conocimientos

Customer service

Communication

Teamwork

Multitasking

Flexibility

SOP adherence

Problem solving

Proactive mindset

Educación

High School Diploma or higher

Herramientas

MS Teams

Descripción del empleo

Corpay is hiring a Corporate Travel Specialist in Colombia to manage daily corporate travel and training for airlines. You will ensure SLA compliance, liaise with clients and teams, and report to Corporate Operations Manager.

Responsibilities include handling calls and emails, resolving hotel requests, and maintaining timely client communications while working with the travel team across shifts.