Corporate Travel Advisor

Venaro; Colombia; Presencial; COP 113.357.264 - 188.928.774; Jornada completa

Descripción de la vacante

Venaro is seeking a Corporate Travel Advisor to oversee the daily management of corporate travel accounts and ensure delivery of high-quality service. This role involves strong client relationship management and operational coordination.

The ideal candidate will work closely with corporate clients, manage billing processes, train associates, and deploy travel management tools. Experience in a Travel Management Company is highly preferred.

Formación

• Experience working within a Travel Management Company (TMC) or corporate travel department is highly preferred.
• Proficiency in travel management tools like Sabre and Concur.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Manage assigned corporate travel accounts, ensuring excellent service and operational efficiency.
• Prepare corporate invoices and oversee billing processes.
• Lead the onboarding of new corporate accounts.
• Train and support corporate associates working with assigned accounts.
• Deploy and support travel management tools.
• Troubleshoot system or IT-related issues.

Conocimientos

Strong communication skills

Analytical skills

Problem-solving skills

Experience with travel platforms

Herramientas

Sabre

Concur

Grasp

Magnatech

Travelsoft

Descripción del empleo

Venaro connectsColombiantalentwithinternationalcompanieslookingforskilledprofessionals.Wehelporganizationsbuildefficientremoteteamswhileenablingprofessionalstoaccessglobalopportunities,providingfullsupportthroughouthiring,onboarding,employmentmanagement,andlocalassistance.Wecombinetechnology,proximity,andhumantalenttocreatepartnershipsthatdrivegrowthandproductivityonbothsides.

• Schedule:MondaytoFriday/8:30AM5:00PMEST.Occasionalafter-hourssupportmayberequired.
• Contract:Colombianemploymentcontract

Role Summary:

WeareseekingaCorporateTravelAdvisortooverseethedailymanagementofcorporatetravelaccountsandensurethedeliveryofconsistent,high-qualityservice.Thisrolecombinesclientrelationshipmanagement,operationalcoordination,andtraveltechnologysupport.Theidealcandidatewillworkcloselywithcorporateclients,internalteams,andtraveladministratorstoensuresmoothtravelprogramoperations,strongreporting,andcontinuousserviceimprovement.

Responsibilities:

• Manageassignedcorporatetravelaccounts,ensuringexcellentserviceandoperationalefficiency.
• Preparecorporateinvoicesandoverseebillingprocesses,includingcreditcardreconciliations.
• Leadtheonboardingofnewcorporateaccounts,includingaccountsetup,feestructures,andstaffassignments.
• Trainandsupportcorporateandticketingassociatesworkingwithassignedaccounts.
• DeployandsupporttravelmanagementtoolssuchasConcur,GraspDashboard,Magnatech,Travelsoft(Mid-officeQC),andSabreAuto-Ticketer.
• TroubleshootsystemorIT-relatedissuesimpactingcorporateaccountsandadministrators.

Qualifications:

• ExperienceworkingwithinaTravelManagementCompany(TMC)orcorporatetraveldepartmentishighlypreferred.
• ProficiencyinSabre,Concur,Grasp,andMagnatech.
• WorkingknowledgeofTrams.
• Strongcommunication,analytical,andproblem-solvingskills.
• Abilitytomanagemultipleprioritiesinafast-pacedenvironment.

Ideal Background:

• Successfulcandidatesmaycomefromenvironmentssuchas:
• ExperiencesupportingtravelplatformssuchasConcur,Deem,orsimilartoolsatauserlevel,alongwithstrongcomfortworkingwithdata,reporting,andtravelprogramperformance,ishighlyvalued.