Talent Acquisition Ops Advisor, North America

SGS; Puerto Bogotá; On-site; COP 60,000,000 - 100,000,000; Full time

Job summary

SGS Bogotá supports North America recruitment from the GBS Americas Center. The Talent Acquisition Operations Advisor plays a key role in delivering high-quality, compliant, and efficient Talent Acquisition services, ensuring upstream activities such as sourcing support, pipeline quality, offer preparation, and pre-employment data accuracy are performed with precision.

You will collaborate with Lead Recruiters in North America, validate job requirements, review requisition data quality, and

Qualifications

• 3+ years of experience in Talent Acquisition Operations or Recruitment Coordination in a multinational environment.
• Experience with U.S. and/or Canadian markets is mandatory due to regulatory complexities.
• Bachelor's degree in Business Administration, Psychology, Human Resources, or a related field.
• Proficiency in English (B2); for Canadian operations, proficiency in French.
• Strong ATS proficiency, preferably SmartRecruiters; experience with DocuSign or similar platforms.
• Advanced Excel or data analysis experience is an asset.

Responsibilities

• Support North America Lead Recruiters with market research, competitor analysis and sourcing channel assessments.
• Ensure candidate pipelines are diverse and aligned with job requirements before interviews.
• Manage end-to-end offer process ensuring compliance with EEO, OFCCP, and state/provincial laws.
• Maintain audit-ready documentation for offers and pre-employment workflows.
• Collaborate with HR, Legal and Payroll to align processes and SOPs across regions.
• Monitor SLA metrics and identify bottlenecks to standardize TA and pre-employment practices.
• Support automation, template optimization, and improvements to hiring workflows across units.

Skills

Attention to detail

Analytical skills

Discretion

Education

Bachelor's degree in Business Administration, Psychology, Human Resources, or related field

Tools

SmartRecruiters

DocuSign

Excel

Job description

SGS Bogotá supports North America recruitment from the GBS Americas Center. The Talent Acquisition Operations Advisor plays a key role in delivering high-quality, compliant, and efficient Talent Acquisition services, ensuring upstream activities such as sourcing support, pipeline quality, offer preparation, and pre-employment data accuracy are performed with precision.

You will collaborate with Lead Recruiters in North America, validate job requirements, review requisition data quality, and