Strategic Technical Account Manager, Pay & Banking Platform

Coupa; Bogotá; On-site; COP 80,000 - 100,000; Full time

Job summary

A leading financial technology company is seeking a Technical Account Manager to enhance customer value through strategic advice and project management. The role, based in Bogotá, requires over 5 years in finance or procurement with strong SaaS experience. Ideal candidates excel in communication and have a problem-solving mindset. This position offers opportunities for growth and collaboration while ensuring customer engagement and satisfaction.

Qualifications

• 5+ years of experience in finance, procurement, or accounts payable.
• Proven skills in client management and continuous improvement.
• Hands-on experience with software configuration and product demonstrations.

Responsibilities

• Serve as a strategic advisor to customers driving adoption and optimizing configurations.
• Manage multiple customer engagements with strong project management practices.
• Deliver data-driven insights to enhance customer value realization.

Skills

Client management

Project management

Communication

Problem-solving

SaaS solutions

Data analysis

Excel proficiency

Netsuite knowledge

Tools

Salesforce

SQL

PHP

Job description

A leading financial technology company is seeking a Technical Account Manager to enhance customer value through strategic advice and project management. The role, based in Bogotá, requires over 5 years in finance or procurement with strong SaaS experience. Ideal candidates excel in communication and have a problem-solving mindset. This position offers opportunities for growth and collaboration while ensuring customer engagement and satisfaction.