Technical Account Manager/Coupa Pay/Banking - BOGOTA - 10523

Coupa; Bogotá; Presencial; COP 80.000 - 100.000; Jornada completa

Descripción de la vacante

A leading financial technology company is seeking a Technical Account Manager to enhance customer value through strategic advice and project management. The role, based in Bogotá, requires over 5 years in finance or procurement with strong SaaS experience. Ideal candidates excel in communication and have a problem-solving mindset. This position offers opportunities for growth and collaboration while ensuring customer engagement and satisfaction.

Formación

• 5+ years of experience in finance, procurement, or accounts payable.
• Proven skills in client management and continuous improvement.
• Hands-on experience with software configuration and product demonstrations.

Responsabilidades

• Serve as a strategic advisor to customers driving adoption and optimizing configurations.
• Manage multiple customer engagements with strong project management practices.
• Deliver data-driven insights to enhance customer value realization.

Conocimientos

Client management

Project management

Communication

Problem-solving

SaaS solutions

Data analysis

Excel proficiency

Netsuite knowledge

Herramientas

Salesforce

SQL

PHP

Descripción del empleo

Overview

Technical Account Manager / Coupa Pay / Banking – Bogota, Colombia. This role serves as a trusted strategic advisor to Coupa Pay customers, driving adoption and aligning platform usage with key business objectives. The individual will manage multiple customer engagements with a focus on execution, communication, and results, leveraging strong project management practices. By delivering functional expertise and data-driven insights, they will identify opportunities to optimize configurations and maximize customer value. Collaboration with internal teams and customers is critical to supporting long-term success, enabling growth, self-sufficiency, and continuous improvement.

What You’ll Do

• Serve as a strategic advisor to customers by driving adoption, optimizing configuration, and aligning Coupa Pay usage with business goals
• Manage multiple customer engagements using strong project management practices, including regular status updates, adoption plans, and action tracking
• Provide functional and technical expertise across all Coupa Pay capabilities, including support for major releases and supplier enablement
• Deliver compelling, data-driven insights to identify opportunities for improvement and enhance customer value realization
• Collaborate with internal teams and forge strong customer relationships to support growth, self-sufficiency, and long-term success

What You’ll Bring To Coupa

• 5+ years of experience in finance, procurement, accounts payable, sourcing, or IT, with a strong preference for combined procurement and AP expertise
• Proven client management abilities with a track record of driving continuous improvement in fast-paced, high-growth environments
• Excellent communication, organizational skills, attention to detail, and a problem-solving mindset focused on understanding and improving core processes
• Hands-on experience with SaaS solutions, software configuration, product demonstrations, and familiarity with financial/accounting and CRM systems like Salesforce
• Strong proficiency in Excel is required, Netsuite is highly desirable, and SQL/PHP is a strong plus

Equal Opportunity

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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