Strategic Enterprise Key Account Manager - SaaS, Remote

Platzi; Bogotá; Híbrido; COP 133.920.000 - 256.680.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Laptop & equipment

Kindle books

Stock options

Parental leave

Vacation days

Wellbeing support

Global team meetups

Descripción de la vacante

Platzi is seeking an Enterprise Key Account Manager to manage and grow relationships with key enterprise clients, ensuring long-term success and revenue growth. This role involves working with high-level executives, securing renewals, and identifying upsell opportunities.

You will lead strategic account planning and collaborate with cross-functional teams to align Platzi's solutions with client goals, driving satisfaction and long-term loyalty.

Formación

• At least 4 years of experience as a Key Account Manager for SaaS products.
• Proven track record of managing enterprise accounts and exceeding sales targets.
• Strong understanding of customer success strategies and experience driving satisfaction.
• Excellent communication, negotiation, and presentation skills with high-level executives.
• Ability to identify upselling opportunities and drive revenue growth.
• Results-oriented mindset with a focus on customer service and retention.

Responsabilidades

• Manage and grow relationships with enterprise clients to ensure long-term success and revenue growth.
• Secure renewals and identify upselling opportunities.
• Maintain frequent, structured meetings to understand business needs and challenges.
• Collaborate with sales, marketing, and product teams to align solutions.
• Proactively detect signs of dissatisfaction and address them to reduce churn.

Conocimientos

Spanish & English

Account management

Negotiation

Communication

Presentation

Descripción del empleo

Platzi is seeking an Enterprise Key Account Manager to manage and grow relationships with key enterprise clients, ensuring long-term success and revenue growth. This role involves working with high-level executives, securing renewals, and identifying upsell opportunities.

You will lead strategic account planning and collaborate with cross-functional teams to align Platzi's solutions with client goals, driving satisfaction and long-term loyalty.