Service Sales Leader, NPE Division — Andean & CA Growth

GEA Group; Bogotá; Hybrid; COP 120,000,000 - 180,000,000; Full time

Job summary

GEA Group is seeking a Service Sales leader to drive growth across our service portfolio in Colombia. You will shape the service sales strategy, align with the Service Director, and build a pipeline of high‑performing talent while collaborating with the new machines sales team to maximize revenue opportunities.

The role requires a strong background in service or equipment sales, CRM proficiency, and exceptional communication across diverse teams and stakeholders.

Qualifications

• Bachelor’s degree in Engineering or an equivalent field.
• Minimum five years of experience in Service Sales or Equipment Sales.
• Strong understanding of sales context and proficiency in CRM systems for management purposes.
• High professional ethical standards and experience managing diverse workplaces.
• Knowledge of NPE technologies by exposition or exposure.
• Proven experience leading strategy implementation and long‑term negotiation with stakeholders.
• Excellent verbal and written communication skills in English and the official language of the role‑based country.
• Ability to engage effectively across diverse levels, functions, cultures, and business contexts.
• Integrity, credibility, and a strong commitment to the company’s mission.
• Leadership experience in fast‑paced, continuously changing environments.
• Strong business acumen and negotiation skills.
• Collaborative and organizational mindset.
• Curiosity and a learn‑ability‑centered leadership style.

Responsibilities

• Develop service sales strategy and ensure a unified approach to customers within alignment and Service Director alignment.
• Achieve sales growth and expand market reach and coverage, identifying opportunities for upgrades, customized service projects, service level agreements, and repairs.
• Determine and implement go‑to‑market strategy, defining sales channels according to country requirements and resource availability.
• Set and track sales targets, KPIs, and performance metrics for the service sales team.
• Ensure customer satisfaction through high‑quality service levels and execution.
• Operate in partnership with the new machines sales team to identify revenue‑maximizing opportunities and improve overall customer experience.
• Develop the Service Sales team talent pipeline in collaboration with HR, focusing on high‑performance coaching and continuous development.
• Drive service innovation by identifying emerging market trends, technological advancements, and competitive practices to enhance customer value.

Skills

Service sales

CRM proficiency

Stakeholder negotiation

Leadership

English proficiency

Cross-cultural collaboration

Education

Bachelor’s degree in Engineering

Job description

GEA Group is seeking a Service Sales leader to drive growth across our service portfolio in Colombia. You will shape the service sales strategy, align with the Service Director, and build a pipeline of high‑performing talent while collaborating with the new machines sales team to maximize revenue opportunities.

The role requires a strong background in service or equipment sales, CRM proficiency, and exceptional communication across diverse teams and stakeholders.