Sales Support Pro – SAP & CRM, Customer Success

GEA Group; Bogotá; Presencial; COP 40.000.000 - 56.000.000; Jornada completa

Descripción de la vacante

GEA Group in Bogota is seeking a Sales Support to join the local office. You will handle orders, maintain CRM data, coordinate with the sales team, and ensure timely responses to customer requests.

The role requires strong communication, data analysis for upselling opportunities, and proficiency with SAP and CRM systems, plus the ability to work autonomously within a collaborative team.

Formación

• Experience in handling sales orders and quotes in an SAP/CRM environment.
• Strong verbal and written communication skills in Spanish; English preferred.
• Ability to analyze customer data to identify upselling opportunities and support sales initiatives.

Responsabilidades

• Enter and manage sales and service orders in the SAP system.
• Maintain accurate records of quotes, orders, and sales activities in the CRM to facilitate tracking and reporting.
• Work closely with the sales team to ensure timely responses to customer requests and meet delivery deadlines.
• Support the sales team in CRM administration.
• Assist in resolving issues related to sales orders, deliveries, and invoicing, ensuring customer satisfaction at all times.
• Analyze customer consumption patterns to identify upselling opportunities and additional sales strategies.

Conocimientos

Sales experience

CRM proficiency

Communication skills

Time management

Teamwork

Problem solving

Herramientas

Microsoft Office

CRM systems

SAP

Descripción del empleo

GEA Group in Bogota is seeking a Sales Support to join the local office. You will handle orders, maintain CRM data, coordinate with the sales team, and ensure timely responses to customer requests.

The role requires strong communication, data analysis for upselling opportunities, and proficiency with SAP and CRM systems, plus the ability to work autonomously within a collaborative team.