Service Sales Leader: Growth, Strategy & Excellence

Gea Group; Bogotá ciudad; Presencial; COP 72.000.000 - 144.000.000; Jornada completa

Descripción de la vacante

Gea Group in Bogotá, Colombia seeks a Service Sales Leader to drive strategy, maximize service revenue, and expand market coverage. You will align with the Service Director, define channels, and set KPIs to ensure service excellence across regions.

The role requires at least 5 years in service or equipment sales, strong negotiation and leadership skills, and fluency in English and Spanish. You will mentor a high‑performing team and partner with other sales units to deliver integrated customer

Formación

• Bachelor’s degree in Engineering or equivalent preferred.
• 5 years in Service Sales or Equipment Sales Experience.
• Sales context understanding and CRM system use as management experience.
• High professional ethical standards and diverse workplace management experience.
• Experience in NPE technologies knowledge by exposition or exposure.
• Proven experience leading strategy implementation and long‑term negotiation with stakeholders.
• Strong verbal and written communication skills in English and in the official language of the role‑based country if apply.
• Ability to engage effectively across diverse levels, functions, cultures, and business contexts.
• Integrity, credibility and a strong commitment to company’s mission.
• Leadership in teams managing fast pace and continuous changing environments.
• Business Acumen and Negotiation Skills.
• Collaborative and organizational mindset.
• Curiosity and Learnability centered leader.

Responsabilidades

• Develop service sales strategy and ensure a unified approach to customers within alignment and Service Director alignment.
• Achieves sales growth and expands market reach and coverage, finding opportunities for upgrades, customized service projects, service level agreements and repairs.
• Determines and implements go‑to‑market strategy, defines sales channels according to country requirements and resource availability.
• Sets and tracks sales targets, KPIs, performance for service sales team.
• Ensuring customer satisfaction through high quality service levels and execution.
• Operate in partnership with new machines sales team to identify opportunities to maximize revenue and improve overall customer experience.
• Develop Service Sales team talent pipeline alongside HR focused on high‑performance coaching-mentoring for continuous development.
• Drive Service Innovation by identifying emerging market trends, technological advancements, and competitive practices to enhance customer value.

Conocimientos

Leadership

Negotiation

Communication

Business Acumen

Strategic thinking

Collaboration

Learnability

Service Sales Experience

Educación

Bachelor’s degree in Engineering or equivalent

Herramientas

CRM system

Descripción del empleo

Gea Group in Bogotá, Colombia seeks a Service Sales Leader to drive strategy, maximize service revenue, and expand market coverage. You will align with the Service Director, define channels, and set KPIs to ensure service excellence across regions.

The role requires at least 5 years in service or equipment sales, strong negotiation and leadership skills, and fluency in English and Spanish. You will mentor a high‑performing team and partner with other sales units to deliver integrated customer