Senior Transaction Services Lead

Citi; Bogotá; Vor Ort; COP 60.000.000 - 90.000.000; Vollzeit

Zusammenfassung

Citi in Bogotá is seeking a Transaction Services Senior Supervisor to lead a medium unit and ensure efficient operations while upholding control standards. You will supervise daily workflows, coach staff, and drive process improvements across the trade life cycle.

The role requires strong analytical skills, Spanish and English fluency, and a proven track record in project management. CDCS is a plus; bachelor’s degree is required.

Qualifikationen

• Bachelor’s degree or equivalent experience required.
• CDCS certification is a plus.
• Fluency in Spanish and English; Portuguese a plus.

Aufgaben

• Provide support to Treasury and Trade services.
• Open and amend Standby Letters of Credit SBLCs, process payments and solve customer issues to ensure efficient daily operation.
• Supervise the daily workflow for a medium Transaction Services Operations unit that performs exception processing.
• Solve unique transaction services issues/problems and recommend new work procedures through an understanding of current procedures.
• Evaluate team performance and make recommendations for pay increases, hiring, terminations and other personnel actions.
• Ensure task quality of the team and solve issues based on information analysis.
• Contribute to change-the-bank projects and offers advanced solutions.
• Assume informal/formal leadership role within the team, and coach and train new recruits, and provide guidance and support to junior staff.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations.

Kenntnisse

Project management

Spanish/English fluency

Portuguese a plus

Analytical skills

Attention to detail

Communication

Working under pressure

Ausbildung

Bachelor’s degree/University degree or equivalent experience

CDCS certification is a plus

Jobbeschreibung

Citi in Bogotá is seeking a Transaction Services Senior Supervisor to lead a medium unit and ensure efficient operations while upholding control standards. You will supervise daily workflows, coach staff, and drive process improvements across the trade life cycle.

The role requires strong analytical skills, Spanish and English fluency, and a proven track record in project management. CDCS is a plus; bachelor’s degree is required.