Senior ServiceNow Solutions Architect

Cognizant; Perímetro Urbano Barranquilla; Híbrido; COP 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

Cognizant seeks a Senior Technical Consultant to design and deliver ServiceNow solutions that accelerate digital transformation for clients. You will lead architecture, set governance, mentor teams, and engage with executives to translate business needs into scalable platform designs.

Remote/hybrid/on-site work is possible depending on client needs, with strong emphasis on collaboration across delivery and sales teams.

Formación

• 3+ years of ServiceNow solution architecture experience or 5+ years in consulting with senior architecture leadership.
• Experience in large-scale ServiceNow implementations across multiple domains.
• ServiceNow CSA, CAD, CIS in ITSM certifications.
• Two additional CIS certifications in ITOM/ITAM/CSM/FSM/SecOps or HRSD.
• Strong expertise in platform architecture, integrations, and design.
• Experience with APIs, web services, and modern integration technologies.
• Strong communication skills for technical and executive audiences.
• Bachelor’s degree in CS/IT/Engineering or equivalent professional experience.

Responsabilidades

• Lead the architecture, design, and delivery of ServiceNow solutions aligned with objectives.
• Define platform, application, integration, and governance strategies for scalable implementations.
• Partner with stakeholders to translate business requirements into technical solutions.
• Guide best practices, configuration vs. customization decisions, and roadmap planning.
• Ensure quality by establishing architectural standards, development practices, and governance.
• Mentor technical teams and provide architectural leadership throughout projects.
• Support pre-sales activities, solution estimation, and opportunity scoping.
• For Senior Solution Architects: lead technical decision-making and coach architects and developers.

Conocimientos

ServiceNow Architecture

Solution Architecture

APIs & Integrations

Stakeholder Communication

ITSM Expertise

Educación

Bachelor's degree in Computer Science / IT / Engineering

Herramientas

CSA

CAD

CIS in ITSM

CIS in ITOM/ITAM/CSM

Descripción del empleo

Cognizant seeks a Senior Technical Consultant to design and deliver ServiceNow solutions that accelerate digital transformation for clients. You will lead architecture, set governance, mentor teams, and engage with executives to translate business needs into scalable platform designs.

Remote/hybrid/on-site work is possible depending on client needs, with strong emphasis on collaboration across delivery and sales teams.