Technical Consultant

Cognizant; Perímetro Urbano Barranquilla; Híbrido; COP 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

Cognizant is seeking a Senior Technical Consultant in Colombia to design, develop, and implement scalable ServiceNow solutions that streamline client business processes and digital workflows.

As part of the ServiceNow practice, you will mentor developers, drive architecture decisions, and collaborate with project managers, architects, and stakeholders to ensure high-quality outcomes across remote, hybrid, and onsite engagements in Bogota.

Formación

• 8+ years hands-on ServiceNow development and configuration.
• Experience implementing ServiceNow ITSM and additional product lines.
• Strong JS, HTML, CSS, integrations and web technologies.
• Advanced English communication skills.
• Bachelor's degree or equivalent professional experience.

Responsabilidades

• Design, develop, and implement scalable ServiceNow solutions.
• Translate requirements, user stories, and technical specs into scalable designs.
• Lead technical design discussions, solution architecture decisions, and integration activities.
• Provide mentorship and technical guidance to developers while promoting coding standards.
• Collaborate with cross-functional teams and client stakeholders to ensure successful project delivery.

Conocimientos

JavaScript

HTML

CSS

ServiceNow

Web technologies

Agile delivery

Educación

Bachelor's degree in Computer Science / IT or related

Herramientas

ServiceNow

Descripción del empleo

Technical Consultant

About the role

As a Technical Consultant you will make an impact by designing, developing, and implementing scalable ServiceNow solutions that help clients optimize their business processes and digital workflows. You will be a valued member of the ServiceNow practice and work collaboratively with project managers, architects, developers, and client stakeholders to deliver high-quality outcomes.

In this role, you will:

• Design, develop, and implement ServiceNow solutions following platform best practices and client requirements.
• Translate business requirements, user stories, and technical specifications into scalable and maintainable solutions.
• Lead technical design discussions, solution architecture decisions, and integration activities across ServiceNow modules.
• Provide mentorship and technical guidance to developers while promoting development standards and code quality.
• Collaborate with cross-functional teams and client stakeholders to ensure successful project delivery and continuous improvement.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this position may be remote, hybrid, or onsite depending on client and project needs. In Bogota, Colombia.

What you need to have to be considered

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM).
• 8+ years of hands‑on experience developing and configuring solutions on the ServiceNow platform.
• Experience implementing ServiceNow ITSM and at least two additional ServiceNow product lines.
• Strong development experience with JavaScript, HTML, CSS, integrations, and web technologies.
• Experience working in Agile delivery environments and across the software development lifecycle.
• Ability to create technical designs, architecture documentation, and effort estimations.
• Advanced English communication skills, both written and verbal.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

These will help you stand out

• Additional ServiceNow certifications across ServiceNow product suites.
• ITIL Foundation certification or Service Management knowledge.
• Experience serving as a technical lead on enterprise ServiceNow implementations.
• Strong troubleshooting, code review, and performance optimization skills.
• Experience mentoring technical teams and supporting capability development.
• Postgraduate studies related to software engineering, technology, or digital transformation.