Senior Technical consultants

Cognizant; Perímetro Urbano Barranquilla; Hybrid; COP 120,000,000 - 180,000,000; Full time

Job summary

Cognizant seeks a Senior Technical Consultant to design and deliver ServiceNow solutions that accelerate digital transformation for clients. You will lead architecture, set governance, mentor teams, and engage with executives to translate business needs into scalable platform designs.

Remote/hybrid/on-site work is possible depending on client needs, with strong emphasis on collaboration across delivery and sales teams.

Qualifications

• 3+ years of ServiceNow solution architecture experience or 5+ years in consulting with senior architecture leadership.
• Experience in large-scale ServiceNow implementations across multiple domains.
• ServiceNow CSA, CAD, CIS in ITSM certifications.
• Two additional CIS certifications in ITOM/ITAM/CSM/FSM/SecOps or HRSD.
• Strong expertise in platform architecture, integrations, and design.
• Experience with APIs, web services, and modern integration technologies.
• Strong communication skills for technical and executive audiences.
• Bachelor’s degree in CS/IT/Engineering or equivalent professional experience.

Responsibilities

• Lead the architecture, design, and delivery of ServiceNow solutions aligned with objectives.
• Define platform, application, integration, and governance strategies for scalable implementations.
• Partner with stakeholders to translate business requirements into technical solutions.
• Guide best practices, configuration vs. customization decisions, and roadmap planning.
• Ensure quality by establishing architectural standards, development practices, and governance.
• Mentor technical teams and provide architectural leadership throughout projects.
• Support pre-sales activities, solution estimation, and opportunity scoping.
• For Senior Solution Architects: lead technical decision-making and coach architects and developers.

Skills

ServiceNow Architecture

Solution Architecture

APIs & Integrations

Stakeholder Communication

ITSM Expertise

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

CSA

CAD

CIS in ITSM

CIS in ITOM/ITAM/CSM

Job description

Senior Technical consultants,

About the role

As a Senior Technical consultants,, you will make an impact by designing and delivering innovative ServiceNow solutions that help clients solve complex business challenges and accelerate digital transformation. You will be a valued member of the ServiceNow practice, collaborating with clients, delivery teams, developers, consultants, and executive stakeholders to create scalable, future‑ready platform solutions.

In this role, you will:

• Lead the architecture, design, and delivery of ServiceNow solutions aligned with business and technology objectives.
• Define platform, application, integration, and governance strategies that support scalable and sustainable implementations.
• Partner with business stakeholders, process owners, and executive leadership to translate business requirements into technical solutions.
• Guide clients on ServiceNow best practices, configuration versus customization decisions, and platform roadmap planning.
• Ensure solution quality by establishing architectural standards, development best practices, and implementation governance.
• Mentor technical teams and provide architectural leadership throughout project lifecycles.
• Support pre‑sales activities, solution estimation, and opportunity scoping for new client engagements.
• For Senior Solution Architects: lead technical decision‑making, coach architects and developers, and contribute to organizational capability development and technology strategy.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this position may be remote, hybrid, or onsite depending on client and project needs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 3+ years of ServiceNow solution architecture experience (Solution Architect) or 5+ years of consulting experience with advanced architecture leadership responsibilities (Senior Solution Architect).
• Experience participating in large‑scale ServiceNow implementations across multiple business domains.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist (CIS) in ITSM.
• At least two additional ServiceNow CIS certifications in areas such as ITOM, ITAM, CSM, FSM, SecOps/GRC, HRSD, or related product lines.
• Strong expertise in ServiceNow platform architecture, integrations, and solution design.
• Experience working with APIs, web services, and modern integration technologies.
• Strong communication skills with the ability to engage both technical and executive audiences.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.

These will help you stand out

• Experience across multiple ServiceNow product suites, including ITOM, ITAM, SecOps, HRSD, CSM, FSM, or Project Portfolio Management.
• ITIL, TOGAF, IT4IT, or other enterprise architecture certifications.
• Knowledge of JavaScript, REST, SOAP, JSON, HTML/CSS, AngularJS, and modern web technologies.
• Experience designing enterprise‑scale architecture and governance frameworks.
• Background working in Agile delivery environments.
• Proven experience mentoring architects, developers, and technical teams.
• Postgraduate education in software engineering, technology, or related fields.
• Ability to influence stakeholders and provide strategic technology consulting.

We're excited to meet people who share our passion for innovation and problem‑solving. We value diverse experiences, transferable skills, and unique perspectives that help create exceptional outcomes for our clients.