Senior Growth Lead, LATAM – Cloud Contact Center

Amazon Web Services (AWS); Bogotá; Sur place; COP 377 632 000 - 566 447 000; Plein temps

Résumé du poste

Amazon Web Services Colombia S.A.S. seeks a Senior Business Development for Amazon Connect to drive revenue growth and market adoption across LATAM.

The role blends strategic thinking with hands-on execution through partner ecosystems, field sales enablement, and customer engagement. You will build GTM strategies with sales teams and partners, establish executive relationships, and lead initiatives to transform contact centers with AI-powered solutions across Brazil, Mexico, and beyond.

Qualifications

• Experience with Business English, both verbal and written.

Responsabilités

• Drive revenue growth and customer adoption of Amazon Connect across LATAM markets.
• Develop and execute go-to-market strategies with vertical sales teams, solution architects, and partner organizations.
• Build and manage strategic partnerships with system integrators, ISVs, and technology partners to accelerate Amazon Connect adoption.
• Enable field sales teams and partners through training, sales plays, and vertical-specific solutions.
• Establish business and technical relationships with C-level executives and line-of-business leaders.
• Collaborate with Global Sales, WWSO Specialist Sales, and regional teams to identify and close opportunities.
• Create scalable mechanisms for pipeline generation, opportunity qualification, and revenue tracking.
• Lead customer engagements focused on contact center transformation and AI-powered customer experience solutions.

Connaissances

Business English

Formation

Bachelor's degree

Description du poste

Amazon Web Services Colombia S.A.S. seeks a Senior Business Development for Amazon Connect to drive revenue growth and market adoption across LATAM.

The role blends strategic thinking with hands-on execution through partner ecosystems, field sales enablement, and customer engagement. You will build GTM strategies with sales teams and partners, establish executive relationships, and lead initiatives to transform contact centers with AI-powered solutions across Brazil, Mexico, and beyond.