Senior Integrated Logistics Operations Specialist

Kuehne+Nagel; Bogotá ciudad; Presencial; COP 78.120.000 - 122.760.000; Jornada completa

Descripción de la vacante

Kuehne+Nagel in Bogotá is seeking an Operations Specialist to coordinate and plan customer orders and shipments within the Bogota LCC. You will ensure alignment with the agreed account scope and respond to visibility inquiries, complaints, and ad hoc requests to maintain customer satisfaction and drive productivity.

You should have a university degree in International Business, at least 5 years in Air/Sea/Road transport, and strong English; experience with 4PL and process improvement is a plus.

Formación

• Bachelor's degree in International Business or related field.
• 5+ years of experience in any of Air, Sea or Road transportation.
• Desirable experience within the 4PL model and Operational Planning and Customer Service background.
• Advanced English skills.
• Ability to support root cause analysis and operational improvements.

Responsabilidades

• Coordinate and plan the customer orders / shipments according to the agreed account scope.
• Handle inquiries regarding visibility and status of shipments, including complaints and ad hoc requests.
• Ensure acceptable customer satisfaction, business growth, productivity improvement and cross-functional collaboration.
• Represent KN in meetings and audits, and collaborate with IT, procurement, quality and regional/global LCCs.

Descripción del empleo

Kuehne+Nagel in Bogotá is seeking an Operations Specialist to coordinate and plan customer orders and shipments within the Bogota LCC. You will ensure alignment with the agreed account scope and respond to visibility inquiries, complaints, and ad hoc requests to maintain customer satisfaction and drive productivity.

You should have a university degree in International Business, at least 5 years in Air/Sea/Road transport, and strong English; experience with 4PL and process improvement is a plus.