Sea Logistics Process & Systems Lead

Kuehne Nagel

Bogotá ciudad

On-site

COP 12,000,000 - 30,000,000

Full time

14 days+

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Job summary

Kuehne+Nagel in Bogotá, Colombia, is seeking a proactive professional to support Sea Logistics operations across Export, Import and Finance. You will train users, optimize processes and help ensure data quality while collaborating with global and regional teams.

Ideal candidates bring 2–5 years in Customer Service or operations, fluency in English, and a degree in Logistics or Business. Join a dynamic environment focused on continuous improvement and innovation.

Qualifications

Experience in Sea Logistics operations (Import and/or Export).
Understanding of forwarding systems and processes.
Experience participating in projects or system implementations.
Ability to train others and explain processes clearly.
Strong organization skills and attention to detail.
Fluency in English (written and spoken).
Degree in Logistics, Business or similar (or equivalent experience).
Around 2–5 years of experience in Customer Service or operations.

Responsibilities

Support daily Sea Logistics operations by helping teams follow standard processes across Export, Import and Finance.
Act as the go-to person for systems and process questions (BPA, BAM, SeaLOG).
Identify gaps in processes and suggest improvements to make operations more efficient.
Deliver training sessions and support users on system updates and process changes.
Monitor data quality and work with teams to correct issues and improve performance.
Support testing and rollout of new system releases and ensure users are properly trained.
Contribute to reporting and help teams use data to improve results.
Ensure compliance with internal quality and safety standards (QSHE).