Senior Change Manager — Remote & Adoption Leader

GIGA IT; Colombia; Remote; COP 262,890,000 - 361,473,000; Full time

Benefits offered by this job

Remote work

Notebook

PTO & flexibility

Job summary

GIGA IT is seeking a Manager Change Senior to lead change management across technology-driven programs, collaborating with stakeholders across the US, Mexico, and the Dominican Republic. You will shape adoption strategies, assess change impact, and coordinate training for multiple user groups.

Ideal candidates bring 7+ years in change management, strong facilitation skills, and experience supporting phased software releases.

Qualifications

• 7+ years in Change Management or transformation roles.
• 4–5 years supporting technology implementations or enterprise software adoption.
• Strong change impact assessments and stakeholder analysis.
• Experience designing and executing communication, engagement and adoption plans.
• Experience developing and coordinating role-based training and enablement programs.
• Experience supporting phased or incremental software releases.
• Experience measuring user adoption and post-release feedback.
• Prosci/ADKAR methodologies knowledge desirable.
• Experience with enterprise platform modernization is a strong plus.
• Strong facilitation and executive communication skills.

Responsibilities

• Develop and maintain the change management and adoption strategy.
• Perform change impact assessments for new capabilities and releases.
• Identify affected teams, roles, processes, workflows and stakeholders.
• Define audience-specific communication and engagement plans around each release.
• Develop role-based training strategies and materials for different user groups.
• Identify and prepare key users or change champions to support broader adoption.
• Coordinate knowledge-transfer activities and contribute to user guides and enablement materials.
• Monitor adoption and gather structured user feedback following releases.
• Identify adoption risks, resistance, knowledge gaps and emerging workarounds.
• Recommend corrective actions based on adoption data and feedback.
• Report adoption progress and insights to project stakeholders and governance teams.
• Support business-readiness assessments prior to releases.

Skills

Change management

Stakeholder analysis

Communication planning

Training development

Software adoption

Facilitation

Executive communication

Prosci/ADKAR knowledge

Job description

GIGA IT is seeking a Manager Change Senior to lead change management across technology-driven programs, collaborating with stakeholders across the US, Mexico, and the Dominican Republic. You will shape adoption strategies, assess change impact, and coordinate training for multiple user groups.

Ideal candidates bring 7+ years in change management, strong facilitation skills, and experience supporting phased software releases.