Senior Change Manager - Remote, Growth & Adoption Leader

Giga IT; Colombia; Remote; COP 197,316,000 - 295,975,000; Full time

Benefits offered by this job

Remote work from anywhere

15 days PTO

Notebook provided

Flexible work hours

Referral program

Job summary

GIGA IT is seeking a Manager Change Senior to join our team. You will lead change management across technology-driven programs for global events, supporting in-person, hybrid, and virtual experiences.

The role involves shaping adoption strategies, stakeholder engagement, and training programs, working with diverse teams including planners, producers, and venues to ensure successful releases and business readiness across the US, Mexico, and the Dominican Republic.

Qualifications

• 7+ years of Change Management or Transformation experience.
• 4–5 years enabling technology implementations or enterprise software adoption.
• Strong change impact assessments and stakeholder analysis experience.
• Proven record designing communication, engagement and adoption plans.
• Experience coordinating role-based training programs and enablement materials.
• Experience supporting phased software releases, not just one-time transformations.
• Prosci/ADKAR familiarity is highly desirable.
• Experience with enterprise platform modernization is a plus.

Responsibilities

• Develop and maintain the change management and adoption strategy.
• Perform change impact assessments for new capabilities and releases.
• Identify affected teams, roles, processes, workflows and key stakeholders.
• Define audience-specific communication and engagement plans around each release.
• Develop role-based training strategies and materials for different user groups.
• Identify and prepare key users or change champions to support broader adoption.
• Coordinate knowledge-transfer activities and contribute to user guides and enablement materials.
• Monitor adoption and gather structured user feedback following releases.
• Identify adoption risks, resistance, knowledge gaps and emerging workarounds.
• Recommend corrective actions based on adoption data and feedback.
• Report adoption progress and insights to project stakeholders and governance teams.
• Support business-readiness assessments prior to releases.

Skills

Change Management

Organizational Change

Transformation

Stakeholder Analysis

Communication Plans

Training & Enablement

Executive Communication

Fluent English

Job description

GIGA IT is seeking a Manager Change Senior to join our team. You will lead change management across technology-driven programs for global events, supporting in-person, hybrid, and virtual experiences.

The role involves shaping adoption strategies, stakeholder engagement, and training programs, working with diverse teams including planners, producers, and venues to ensure successful releases and business readiness across the US, Mexico, and the Dominican Republic.