Senior Bilingual Account Manager: Growth & Renewal Leader

CNX Resources Corporation; Bogotá; On-site; COP 60,000,000 - 100,000,000; Full time

Job summary

CNX Resources Corporation is seeking a Sr. Specialist, Account Manager - Bilingual to oversee complex client accounts in Bogota, Colombia. The role focuses on renewals, expansions, and converting services for existing customers, while maintaining high satisfaction and meeting quotas.

The Senior Account Manager will be the main client contact, leverage data to resolve issues, and collaborate with partners to drive growth within a defined sales territory.

Qualifications

• Fluent in English and Spanish required.
• Experience in account management or client success preferred.

Responsibilities

• Oversee management of complex client accounts and renewal/expansion opportunities.
• Use data to identify customer needs and propose solutions.
• Serve as primary contact for clients and coordinate with internal teams.
• Aim to achieve revenue-based quotas and drive growth through service excellence.
• Build relationships with decision-makers across client organizations.
• Negotiate in challenging situations and manage risk and contingencies.

Skills

English

Spanish

Job description

CNX Resources Corporation is seeking a Sr. Specialist, Account Manager - Bilingual to oversee complex client accounts in Bogota, Colombia. The role focuses on renewals, expansions, and converting services for existing customers, while maintaining high satisfaction and meeting quotas.

The Senior Account Manager will be the main client contact, leverage data to resolve issues, and collaborate with partners to drive growth within a defined sales territory.