Senior AR & Collections Lead – Remote

Royal York Property Management, inc.; Bogotá; Hybrid; COP 67,448,000 - 89,930,000; Full time

Job summary

Royal York Property Management is seeking a Senior Accounts Receivable & Collections Specialist to oversee customer account accuracy, overdue balance recovery, payment follow-up, and collection reporting. The role combines financial administration with direct customer communication.

The successful candidate will maintain reliable account records while actively moving unpaid balances toward resolution, with a senior IC capacity and experience supporting Canadian companies.

Qualifications

• Minimum 4 years of directly relevant accounts receivable, collections, credit, billing, or accounting operations experience.
• 4–7+ years of relevant experience strongly preferred.
• Previous experience supporting Canadian companies is required.
• Bachelor’s degree in Accounting, Finance, or related discipline; designation is a plus.
• Experience managing AR administration and active collections; portfolio experience.

Responsibilities

• Contact customers by telephone and email regarding outstanding balances.
• Manage follow-up across 30-, 60-, and 90-day receivables.
• Prioritize accounts by age, value, and recovery risk.
• Document payment dates, commitments, and next steps.
• Investigate disputes, billing issues, and financial difficulty.
• Coordinate with internal teams to resolve account issues.
• Prepare collection forecasts and reports on cash receipts.
• Maintain accurate customer balances and billing records.

Skills

Accounts receivable

Collections

Billing

Cash application

Credit & collections

Customer communication

English proficiency

Education

Bachelor's degree in Accounting/Finance with accounting concentration

Tools

QuickBooks Online

ERP platform

Job description

Royal York Property Management is seeking a Senior Accounts Receivable & Collections Specialist to oversee customer account accuracy, overdue balance recovery, payment follow-up, and collection reporting. The role combines financial administration with direct customer communication.

The successful candidate will maintain reliable account records while actively moving unpaid balances toward resolution, with a senior IC capacity and experience supporting Canadian companies.