Senior AR & Collections Specialist — Canada Experience

Royal York Property Management

Bogotá

Presencial

COP 69.026.000 - 92.034.000

Jornada completa

14 días+

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Descripción de la vacante

Royal York Property Management is seeking an experienced accounts receivable professional to oversee customer account accuracy, overdue balance recovery, payment follow-up, and collection reporting. This senior IC position emphasizes actual collection outcomes over routine reminders.

Experience supporting Canadian companies is required, with advanced English. The role requires full-time hours aligned with Ontario business hours, remote work possibilities, and strong proficiency in Excel and

Formación

Minimum 4 years of directly relevant accounts receivable, collections, credit, billing, or accounting operations experience.
Experience supporting Canadian companies is required.
Advanced spoken and written English.

Responsabilidades

Contact customers by telephone and email regarding outstanding balances.
Manage follow-up across 30-, 60-, and 90-day receivables.
Prioritize accounts based on age, value, payment history, dispute status, and recovery risk.
Obtain and document payment dates, commitments, and required next steps.
Follow up promptly when payment commitments are missed.
Investigate whether non-payment results from a billing issue, service concern, or financial difficulty.
Escalate high-value, disputed, or high-risk accounts.
Coordinate with internal teams to resolve legitimate account issues.
Prepare collection forecasts and report expected cash receipts.