Senior AR & Collections Specialist — Remote (Canada Focus)

Royal York Property Management, inc.; Colombia; Remote; COP 67,448,000 - 89,930,000; Full time

Job summary

Royal York Property Management, inc. seeks a Senior Accounts Receivable & Collections Specialist to oversee account accuracy, overdue balances, and collection reporting. This role blends financial administration with direct customer communication and requires accountability for outcomes.

The position supports Canadian clients and operates remotely with EST-aligned hours, based out of Medellín, Colombia. Strong English and robust collections experience are essential.

Qualifications

• Minimum 4 years of accounts receivable, collections, or billing experience.
• Experience supporting Canadian companies is required
• Bachelor’s degree in Accounting, Finance, or related field
• Advanced English
• Strong reconciliation and dispute-resolution skills
• Ability to negotiate payment schedules within approved guidelines

Responsibilities

• Contact customers by phone and email regarding outstanding balances.
• Manage follow-up across 30-, 60-, and 90-day receivables.
• Coordinate with internal teams to resolve account issues.
• Prepare collection forecasts and cash-receipt reports.
• Maintain accurate customer balances and histories.
• Resolve unapplied receipts, deductions, and overpayments.

Skills

Accounts Receivable

Collections

Billing

Cash Application

Credit & Collections

English proficiency

Customer communications

Education

Bachelor's degree in Accounting/Finance

CPA/CA asset

Tools

QuickBooks Online

Excel/Google Sheets

ERP system

Job description

Royal York Property Management, inc. seeks a Senior Accounts Receivable & Collections Specialist to oversee account accuracy, overdue balances, and collection reporting. This role blends financial administration with direct customer communication and requires accountability for outcomes.

The position supports Canadian clients and operates remotely with EST-aligned hours, based out of Medellín, Colombia. Strong English and robust collections experience are essential.