Senior Amazon Account Manager

Booth; Colombia; On-site; COP 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Birthday day off

Life insurance

Indefinite-term contract with benefits

Job summary

Booth, a growing e-commerce agency, seeks a Senior Marketplace Operator to own a portfolio of brand accounts end to end. You will oversee strategy, catalog, inventory, profitability and client relationships, leading a small pod of Analysts as the primary day-to-day contact.

You will forecast revenue, analyze listings and drive improvements across Seller Central, Vendor Central, Brand Registry and Account Health, while maintaining accuracy and client trust.

Qualifications

• 5+ years of hands-on execution in Amazon Seller Central and Vendor Central.
• Track record of owning strategy, catalog, inventory and profitability, with measurable results.
• Ability to build defended revenue forecasts and ASIN-level profitability models accounting for FBA fees, promotions and price changes.
• Deep knowledge of listing SEO, A+ Content, bulk operations, Buy Box dynamics, FBA/FBM economics and chargebacks.
• Advanced Excel or Google Sheets proficiency with complex modeling.
• Experience managing and coaching junior team members.
• Strong client leadership, weekly calls and QBRs with executives.
• Proactive, honest reporting and willingness to own problems.
• Proficiency in English for US client communication.
• Familiarity with AI tools for analysis and writing.

Responsibilities

• Own account strategy and quarterly business reviews to surface opportunities.
• Lead a small pod of analysts and be the main day-to-day contact.
• Deliver revenue, traffic and market share reporting and drive improvements.
• Audit and optimize listings, manage catalog and variation structure.
• Plan product lifecycles, launches, bundles and pricing calendars.
• Model margins and manage Vendor Central economics and chargebacks.
• Coordinate across Seller Central, Vendor Central, Brand Registry and Account Health.
• Enforce IP, monitor Buy Box and hijacker issues.
• Coordinate ads strategy and multi-marketplace initiatives.

Skills

Amazon Seller Central

Vendor Central

Forecasting

Margin modeling

Catalog optimization

A+ Content

Excel/Google Sheets

People management

Client leadership

Integrity

AI proficiency

English proficiency

Tools

Claude

Gemini

Job description

Our client is a growing e-commerce agency that helps brands scale on Amazon and other marketplaces. They want a senior marketplace operator to own a portfolio of brand accounts end to end, covering strategy, catalog, inventory, profitability and the client relationship. You'll lead a small pod of 1-2 Analysts and act as each brand’s main day-to-day contact. The role suits someone who builds their own forecasts, knows Seller and Vendor Central in depth, and will tell a client the truth when the numbers call for it.

What You'll Own

Strategy and client leadership

• Account strategy and planning: Lead brand growth strategy, annual planning, revenue forecasting and onboarding. Run competitive analysis and Quarterly Business Reviews (QBRs) that surface expansion opportunities.
• Client management: Be the main day-to-day contact. Run strategy calls, set and manage expectations, and raise risks and wins with stakeholders early.
• Analytics and reporting: Deliver clear reporting on revenue, traffic and market share. Use Search Query Performance and CX Health data to drive listing improvements.

Catalog, storefront and assortment

• Catalog and content optimization: Audit and optimize listing SEO (titles, bullets, A+ Content), starting with the highest-revenue ASINs. Manage variation structure, run bulk uploads and resolve listing alerts.
• Brand Store: Plan store architecture, analyze traffic and coordinate seasonal updates and ad traffic routing.
• Product and assortment: Plan product lifecycles, launch sequences, bundles and promotional calendars (deals, Prime Day). Advise on pricing and MAP compliance.

Profitability and operations

• Pricing and profitability: Model ASIN-level margins, including FBA fees and ad costs, before any pricing change. Manage Vendor Central economics such as chargebacks and accruals.
• Inventory and operations: Track FBA restock velocity to prevent stockouts. Resolve stranded inventory, evaluate FBA vs. MFN, and see Amazon cases through to closure.
• Platform operations: Work across Seller Central, Vendor Central, Brand Registry and Account Health to resolve complex issues such as hijackers and suppressed listings.
• Brand protection: Enforce IP, act on unauthorized sellers, monitor Buy Box hijacking and oversee Vine review strategy.

Cross-functional and multi-marketplace

• Advertising coordination: Work with the ads team on keyword strategy and budget shifts, and confirm listings are fully optimized before ad spend scales.
• Multi-marketplace: Adapt and run strategies for Walmart (WFS, Rich Media) and Target Plus.
• People management: Lead 1-2 Analysts, build repeatable operating checklists and QA everything your pod delivers.

What You Bring

Must-haves

• 5+ years of hands-on execution in Amazon Seller Central and Vendor Central
• Account ownership: A track record of managing strategy, catalog, inventory and profitability, with metrics you can show us
• Forecasting and margin modeling: You build revenue forecasts you can defend and ASIN-level profitability models that account for all FBA fees, promotions and price changes.
• Catalog and retail mechanics: Deep knowledge of listing SEO, A+ Content, flat-file bulk operations, Buy Box dynamics, FBA/FBM economics and chargebacks
• Advanced Excel or Google Sheets: XLOOKUP, pivot tables, and building models from scratch on your own
• People management: Experience managing, training and coaching junior team members. You'll lead an Analyst from day one.
• Client leadership: You run weekly calls and QBRs on your own, communicate well with executives, and push back on clients when it’s warranted.
• Ownership and integrity: Proactive, honest in your reporting, and willing to pick up problems no one has claimed
• AI proficiency: You use tools like Claude and Gemini for analysis and writing, fact-check what they produce, and can help build internal AI tools.
• Excellent written and spoken English for US client communication

Nice-to-haves

• Experience in beauty, apparel or consumables
• Agency experience managing several brand accounts at once
• Life insurance
• Birthday day off
• Indefinite-term labor contract with all statutory benefits