Sales Support & Insights Specialist — Hybrid Bogotá

Iff-c92e5b82; Bogotá; Hybrid; COP 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

IFF is seeking a driven Sales Support Analyst to partner with Sales, Finance, and Supply Chain in Bogotá. This hybrid role supports data-driven insights, prepares dashboards, and coordinates customer documentation and samples to drive commercial performance.

Ideal candidates have a Bachelor’s degree and 1–3 years in sales support or analytics, with advanced Excel and English proficiency. The position offers exposure to global operations and a dynamic, collaborative environment.

Qualifications

• Bachelor’s degree in Business Administration, International Business, Industrial Engineering, Economics, Marketing, or related field.
• 1–3 years of experience in sales support, customer service, commercial operations, business analytics, or related functions (recent graduates with relevant internship or practicum experience will also be considered).
• Strong analytical mindset with the ability to transform data into actionable business insights.
• Advanced Excel skills and proficiency in Microsoft Office applications.
• Experience preparing reports, dashboards, presentations, and KPI analyses.
• Strong organizational and project coordination skills with the ability to manage multiple priorities.
• Excellent communication and stakeholder management abilities across diverse teams.
• Intermediate to advanced English proficiency, both written and verbal.

Responsibilities

• Provide analytical support to sales teams through reporting, KPI tracking, and business performance insights.
• Prepare presentations, reports, and dashboards to support commercial reviews and decision-making.
• Monitor pipeline performance, identifying risks, opportunities, and areas for improvement.
• Manage customer requests including documentation, certifications, compliance materials, and commercial information.
• Coordinate product sample requests and ensure timely follow-up and delivery.
• Maintain and update customer platforms, databases, and commercial records.
• Support vendor management activities, including purchase requisitions, follow-ups, and administrative coordination.
• Assist with travel arrangements, expense processes, and internal business support activities.

Skills

Analytical mindset

Excel & Office

Stakeholder management

English proficiency

Project coordination

Communication

Education

Bachelor's degree in Business Administration, International Business, Industrial Engineering, Economics, Marketing, or related field

Tools

SAP

Power BI

Job description

IFF is seeking a driven Sales Support Analyst to partner with Sales, Finance, and Supply Chain in Bogotá. This hybrid role supports data-driven insights, prepares dashboards, and coordinates customer documentation and samples to drive commercial performance.

Ideal candidates have a Bachelor’s degree and 1–3 years in sales support or analytics, with advanced Excel and English proficiency. The position offers exposure to global operations and a dynamic, collaborative environment.