Sales Enablement Specialist - Quotes, Demos & Training

Concentrix; Bogotá ciudad; Presencial; COP 33.480.000 - 61.380.000; Jornada completa

Descripción de la vacante

Concentrix is seeking a Sales Support Specialist to assist the sales team by handling quotes, contracts, and RFP/RFI responses. You will maintain pricing accuracy, update demonstration tools, and support customers via multiple channels including live chat.

The role involves preparing materials, delivering trainings, and providing timely follow-up on opportunities while staying informed on company activities and industry trends.

Formación

• Intermediate to advanced knowledge of product and service offerings to support customers and sales teams.
• Experience in preparing quotes, contracts, and RFP/RFI responses.
• Ability to develop and deliver sales presentations and trainings in a professional manner.

Responsabilidades

• Prepare quotes, contracts, and RFP/RFI responses.
• Maintain quote documentation with accurate pricing and configurations.
• Maintain sales demonstration tools and applications in support of sales teams.
• Provide consistent follow up on opportunities or inquiries.
• Assist customers in person, by phone, email, or live chat to help diagnose information regarding a product or service.
• Troubleshoot problems and help customers understand why a product is not working properly or service not meeting expectations.
• Work with teams and report directly to Support Manager.

Conocimientos

Quote preparation

RFP/RFI responses

Customer support

Presentation

Training delivery

Pricing configurations

Data analysis

Troubleshooting

Communication

Descripción del empleo

Concentrix is seeking a Sales Support Specialist to assist the sales team by handling quotes, contracts, and RFP/RFI responses. You will maintain pricing accuracy, update demonstration tools, and support customers via multiple channels including live chat.

The role involves preparing materials, delivering trainings, and providing timely follow-up on opportunities while staying informed on company activities and industry trends.