Bilingual Sales Support Specialist - Quotes & Demos

CNX; Bogotá; On-site; COP 26,000,000 - 48,000,000; Full time

Job summary

CNX in Bogotá, Colombia is seeking a bilingual Sales Support Specialist to assist the internal and external sales teams. This role handles quotes, contracts, RFPs/RFIs, and maintains pricing configurations, while supporting demos and trainings to help drive sales performance.

The position requires English and Spanish proficiency and full-time on-site work in Bogota. The candidate will engage with customers via in-person, phone, email, or live chat to diagnose information and resolve issues.

Qualifications

• English and Spanish required; professional bilingual communication.
• Experience supporting sales teams with quotes, proposals and contracts.
• Ability to work with multiple data sources and provide timely follow‑ups.

Responsibilities

• Prepare quotes, contracts, and RFP/RFI responses.
• Maintain quote documentation with pricing and configurations.
• Support sales demos and applications for sales teams.
• Use multiple data sources to generate outcomes with some variability.
• Exercise independent judgement to make decisions.
• Develop and deliver sales presentations or trainings.
• Stay updated on company activities and industry trends.
• Provide follow-up on opportunities or inquiries.
• Assist customers in person, by phone, email, or live chat.
• Troubleshoot issues and explain why a product is not working properly.
• Identify and summarize moderately complex issues for management.
• Collaborate with teams and report to Support Manager.

Job description

CNX in Bogotá, Colombia is seeking a bilingual Sales Support Specialist to assist the internal and external sales teams. This role handles quotes, contracts, RFPs/RFIs, and maintains pricing configurations, while supporting demos and trainings to help drive sales performance.

The position requires English and Spanish proficiency and full-time on-site work in Bogota. The candidate will engage with customers via in-person, phone, email, or live chat to diagnose information and resolve issues.