Retail Banking Advisor

Woodforest National Bank; Colombia; On-site; COP 94,304,000 - 144,600,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on growing retail customer relationships through exceptional service, proactive marketing of products, and operational excellence.

The role emphasizes helping customers, working in a retail sales environment, and living Woodforest’s core values of Ownership, Service, Community, and Integrity in every interaction.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Willingness to accept coaching and feedback to improve performance.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Handle teller transactions, cash handling, balancing, and deposits with accuracy.
• Open and maintain deposit accounts and consumer loan products.
• Support community and branch marketing efforts and ensure regulatory compliance.

Skills

Retail sales

Customer service

Communication

Problem solving

Time management

Sales referrals

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on growing retail customer relationships through exceptional service, proactive marketing of products, and operational excellence.

The role emphasizes helping customers, working in a retail sales environment, and living Woodforest’s core values of Ownership, Service, Community, and Integrity in every interaction.