Branch Service Delivery Lead

Opportunities For Young Kenyans; Soledad; Presencial; COP 152.415.790 - 228.623.685; Jornada completa

Descripción de la vacante

A prominent banking institution is looking for an Assistant Manager to oversee branch operations and ensure compliance with operational standards. The role requires managing staff performance, enhancing customer satisfaction, and achieving profitability targets. Candidates should have over 5 years of banking experience, including supervisory roles, and strong decision-making skills. This position offers a dynamic work environment focused on team performance and customer excellence.

Formación

• 5+ years experience in banking, with 3 years in a supervisory role.
• Strong knowledge of branch operations.
• Excellent decision-making and analytical skills.

Responsabilidades

• Oversee branch operations ensuring compliance with standards.
• Manage staff performance and development.
• Seek to improve customer satisfaction and service delivery.
• Ensure profitability through effective cost management.

Conocimientos

Business Decision Making

Financial Analysis

Leading and Supervising

Enhancing Customer Experience

Educación

Bachelor's Degree in a business-related field

Master's Degree

Descripción del empleo

A prominent banking institution is looking for an Assistant Manager to oversee branch operations and ensure compliance with operational standards. The role requires managing staff performance, enhancing customer satisfaction, and achieving profitability targets. Candidates should have over 5 years of banking experience, including supervisory roles, and strong decision-making skills. This position offers a dynamic work environment focused on team performance and customer excellence.