Reservations Support Specialist

The Hiring Platform; Córdoba; A distancia; COP 112.104.000 - 186.840.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Onboarding and training

Professional development opportunities

Continuing education

Access to online tools and resources

Ongoing support

Descripción de la vacante

The Hiring Platform is seeking a Reservations Support Specialist to provide responsive and detail-oriented assistance throughout the reservation process, focusing on research, coordination, and clear communication.

You will handle reservation questions, verify details, and maintain accurate records while supporting service providers and customers remotely.

Formación

• Strong verbal and written communication.
• Excellent attention to detail.
• Customer-service mindset.
• Strong organizational abilities.
• Comfortable with online systems and research.
• Reliable and responsive.
• Previous reservation or customer service experience is helpful but not required.

Responsabilidades

• Assist with reservation-related questions and requests
• Research availability and service options
• Coordinate reservation details
• Review confirmations for accuracy
• Communicate important information and updates
• Assist with modifications and special requests
• Maintain organized documentation
• Follow up on incomplete or outstanding items
• Communicate with service providers as necessary
• Provide professional support throughout the reservation process

Conocimientos

Verbal communication

Written communication

Attention to detail

Customer service

Organizational skills

Online systems

Reliable & responsive

Reservation experience

Descripción del empleo

We are seeking a Reservations Support Specialist to provide responsive and detail-oriented assistance throughout the reservation process. This role focuses on research, coordination, communication, and maintaining accurate reservation information.

Responsibilities

• Assist with reservation-related questions and requests
• Research availability and service options
• Coordinate reservation details
• Review confirmations for accuracy
• Communicate important information and updates
• Assist with modifications and special requests
• Maintain organized documentation
• Follow up on incomplete or outstanding items
• Communicate with service providers as necessary
• Provide professional support throughout the reservation process

Qualifications

• Strong verbal and written communication
• Excellent attention to detail
• Customer-service mindset
• Strong organizational abilities
• Comfortable with online systems and research
• Reliable and responsive
• Previous reservation or customer service experience is helpful but not required

Benefits

• Remote work environment
• Onboarding and training
• Professional development opportunities
• Continuing education
• Access to online tools and resources
• Ongoing support