Booking Services Coordinator

The Hiring Platform; Bogotá ciudad; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

INGEPSY is seeking a Booking Services Coordinator to help clients research options, coordinate arrangements, and manage booking details with care and efficiency.

You will gather information, research solutions, handle reservations, confirm details, and maintain accurate records in a fully remote setting using web-based tools and professional platforms. Strong communication and organizational skills are essential.

Formación

• Strong communication and interpersonal skills are essential.
• Excellent organization and attention to detail are required.
• Customer-focused mindset is important for coordinating bookings.
• Comfortable researching information online and learning new tools.
• Able to learn web-based platforms and stay organized while managing reservations.
• Reliable and professional approach to customer service and administration.
• Experience in customer service, reservations, hospitality, or administrative roles is helpful.

Responsabilidades

• Gather information regarding client needs and preferences
• Research available options and services
• Coordinate booking and reservation requests
• Review details for accuracy
• Provide clients with confirmations and relevant information
• Assist with changes and special requests
• Maintain accurate client and booking records
• Follow up regarding outstanding information
• Communicate with service providers
• Provide professional support before and after reservations

Conocimientos

Communication skills

Interpersonal skills

Organization

Attention to detail

Customer-focused

Online research

Web platforms

Reliability

Professionalism

Administrative experience

Descripción del empleo

We are seeking an organized and customer-focused Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details.

Responsibilities

• Gather information regarding client needs and preferences
• Research available options and services
• Coordinate booking and reservation requests
• Review details for accuracy
• Provide clients with confirmations and relevant information
• Assist with changes and special requests
• Maintain accurate client and booking records
• Follow up regarding outstanding information
• Communicate with service providers
• Provide professional support before and after reservations

Qualifications

• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Customer-focused mindset
• Comfortable researching information online
• Able to learn web-based platforms
• Reliable and professional
• Customer service, reservations, hospitality, or administrative experience is helpful
• Fully remote environment
• Comprehensive onboarding and training
• Access to professional tools and resources
• Continuing education
• Supportive team environment