Remote Technical Support Consultant (Global, Flexible)
Supportyourapp-1
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Descrizione del lavoro
SupportYourApp is seeking a Technical Support Consultant to provide outstanding assistance via email and chat, build strong customer relationships, and stay current with evolving tools and technology.
Ideal candidates have English at C1 level, VPS and Windows Server experience, and familiarity with Trading platforms. A proactive, analytical mindset and a stable internet connection are required for successful remote work in a global team.
Competenze
- Deliver outstanding technical support via emails and chats.
- Build strong and lasting customer relationships.
- Keep up with evolving tools and technology.
- Handle sensitive customer data with care and security.
- Apply the latest and greatest customer happiness practices.
- Understand client solutions and meet KPI.
- Communicate with developers and cross-functional specialists.
Mansioni
- Deliver outstanding technical support via emails and chats.
- Build strong and lasting customer relationships.
- Keep up with evolving tools and technology.
- Handle sensitive customer data with care and security.
- Communicate with developers and cross-functional specialists?
Conoscenze
Strumenti
Descrizione del lavoro
SupportYourApp is seeking a Technical Support Consultant to provide outstanding assistance via email and chat, build strong customer relationships, and stay current with evolving tools and technology.
Ideal candidates have English at C1 level, VPS and Windows Server experience, and familiarity with Trading platforms. A proactive, analytical mindset and a stable internet connection are required for successful remote work in a global team.
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