Remote Technical CSM (dbt, SQL, Python)

Datacoves; Colombia; A distancia; COP 249.930.000 - 374.895.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Good work-life balance

Paid time off

Unlimited unpaid time off

Competitive salary

Descripción de la vacante

A growing tech company is seeking a motivated Technical Customer Success Manager to enhance user experience and provide support. This remote role requires familiarity with dbt, Git, SQL, and Python. Key responsibilities include onboarding customers, delivering technical support, and creating educational content. Ideal for candidates who thrive in fast-paced environments. Competitive salary and solid work-life balance offered.

Formación

• Solid technical skills in dbt, Git, SQL, and Python.
• Strong communication and empathy.
• Excellent verbal and written English.
• Ability to break down technical concepts clearly.
• Comfort operating in a fast-moving startup environment.

Responsabilidades

• Guide new customers through onboarding and platform setup.
• Deliver responsive, technical support via various channels.
• Lead training sessions and Q&As.
• Write and maintain user-friendly documentation.
• Create technical how-to guides and educational videos.

Conocimientos

dbt

Git

SQL

Python

Technical communication

Empathy

Herramientas

Apache Airflow

Descripción del empleo

A growing tech company is seeking a motivated Technical Customer Success Manager to enhance user experience and provide support. This remote role requires familiarity with dbt, Git, SQL, and Python. Key responsibilities include onboarding customers, delivering technical support, and creating educational content. Ideal for candidates who thrive in fast-paced environments. Competitive salary and solid work-life balance offered.