Remote Operations Specialist: Cross-Functional & Data-Driven

Zappy; Bogotá; A distancia; COP 97.839.699 - 136.975.579; Jornada completa

Descripción de la vacante

A dynamic business outsourcing company is seeking an Operations Specialist to support technology clients in Colombia. This remote role involves coordinating workflows, managing communication between teams, and ensuring timely execution of tasks. The ideal candidate will have 3–5 years of experience and strong proficiency in tools like Google Workspace and CRMs. Passion for operational excellence is essential.

Formación

• 3–5 years of experience in operations, project coordination, or account support.
• Exceptional organizational and multitasking skills.
• Excellent spoken and written English; comfortable with U.S. clients.
• Strong problem-solving abilities and a 'get it done' attitude.

Responsabilidades

• Oversee daily workflows to ensure smooth delivery of services.
• Act as a liaison between internal teams and client stakeholders.
• Maintain accurate operational data in CRM and project trackers.
• Support the creation and refinement of SOPs.

Conocimientos

Organizational skills

Multitasking abilities

Attention to detail

Communication skills

Problem-solving abilities

Herramientas

Google Workspace

Excel/Sheets

Asana

Monday.com

Notion

ClickUp

Descripción del empleo

A dynamic business outsourcing company is seeking an Operations Specialist to support technology clients in Colombia. This remote role involves coordinating workflows, managing communication between teams, and ensuring timely execution of tasks. The ideal candidate will have 3–5 years of experience and strong proficiency in tools like Google Workspace and CRMs. Passion for operational excellence is essential.