Remote Personal Injury Intake & Case Manager I

Job Duck, LLC; Colombia; Teletrabalho; COP 132 890 000 - 189 843 000; Tempo integral

Resumo da oferta

Job Duck, LLC is hiring a Personal Injury Intake and Case Manager I to coordinate between clients, medical providers, insurance entities, courts, and legal staff. This remote role emphasizes proactive case progression and exceptional client service in a fast-paced environment.

The ideal candidate will handle intake activities, gather necessary information, and maintain organized case documentation while ensuring timely progression through the lifecycle of each case.

Qualificações

• Experience as Personal Injury Case Manager, Intake Specialist, or Legal Assistant.
• Strong understanding of personal injury case workflows.
• Experience handling client communications and case documentation.

Responsabilidades

• Following up on outstanding requests with clients, medical providers, insurance companies, and third parties.
• Reporting claims and assisting with claim-related processes.
• Communicating with courts regarding case-related matters and updates.
• Monitoring case progress and helping move files through each stage of the case lifecycle.
• Requesting and obtaining medical records and supporting case documentation.
• Conducting client intake activities and gathering necessary information and documentation.
• Identifying and proactively resolving case bottlenecks.
• Tracking deadlines and outstanding items to ensure timely completion.
• Coordinating with attorneys and legal staff regarding next steps and case developments.
• Providing case updates and maintaining regular communication with clients.
• Maintaining accurate and organized records within the case management system.

Conhecimentos

Personal Injury Case Manager

Injury workflows

Client communications

Descrição da oferta de emprego

Job Duck, LLC is hiring a Personal Injury Intake and Case Manager I to coordinate between clients, medical providers, insurance entities, courts, and legal staff. This remote role emphasizes proactive case progression and exceptional client service in a fast-paced environment.

The ideal candidate will handle intake activities, gather necessary information, and maintain organized case documentation while ensuring timely progression through the lifecycle of each case.