Remote Operations & Project Lead for AI-Driven Ops

Persona; Colombia; A distancia; COP 264.122.000 - 363.168.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work from LATAM

Full benefits

Competitive salary

Descripción de la vacante

Persona is seeking an experienced Operations & Project Manager to oversee day-to-day operations, lead cross-functional projects, and optimize processes through AI and automation for a client company.

The ideal candidate will connect leadership, sales, production, purchasing, service teams, and vendors, turning complex operational challenges into scalable, data-driven systems with hands-on automation expertise.

Formación

• 5+ years of experience in operations management, project management, or process improvement.
• Proven experience managing cross-functional projects and improving business operations.
• Hands-on experience implementing AI tools, workflow automation, or no-code/low-code solutions.
• Proficiency with project management and automation platforms such as Asana, ClickUp, Zapier, Make, or Airtable.
• Strong ability to develop operational processes, dashboards, and KPI reporting systems.

Responsabilidades

• Oversee daily operations across sales, production or installation, purchasing, service, vendors, and leadership.
• Lead cross-functional projects from kickoff to completion, managing timelines, milestones, dependencies, and risks.
• Build and maintain operational dashboards tracking project statuses, schedules, service issues, vendor updates, and inventory requirements.
• Develop and standardize internal processes, SOPs, templates, and quality-control procedures.
• Coordinate with suppliers, vendors, and logistics partners to manage orders, deliveries, and lead times.
• Identify workflow inefficiencies and implement practical AI and automation solutions to improve productivity.
• Design and optimize automated workflows using tools such as Zapier, Make, Airtable, Notion, ChatGPT, and Claude.
• Track operational KPIs, project performance, and automation impact, including time savings, error rates, and cycle times.
• Prepare clear status reports and recommendations for leadership while ensuring compliance with applicable legal, safety, and internal policies.

Conocimientos

Operations management

Project management

Cross-functional collaboration

AI tools

No-code automation

KPI reporting

Educación

Bachelor's degree in Business

PMP/Lean Six Sigma

Herramientas

Asana

ClickUp

Zapier

Make

Airtable

Notion

ChatGPT

Claude

Descripción del empleo

Persona is seeking an experienced Operations & Project Manager to oversee day-to-day operations, lead cross-functional projects, and optimize processes through AI and automation for a client company.

The ideal candidate will connect leadership, sales, production, purchasing, service teams, and vendors, turning complex operational challenges into scalable, data-driven systems with hands-on automation expertise.