Remote MSP Centralized Services Engineer

Jobvite, Inc.; Medellín; A distancia; COP 60.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development opportunities

Collaborative work environment

International exposure

Descripción de la vacante

Global Technology Services in Medellín, Colombia, seeks a Mid-Level Centralized Services Engineer to own and support tools and configurations across internal IT operations and client environments within an MSP. You will configure, deploy, and maintain core platforms, automate processes, and collaborate with Service Desk and vCIO teams.

The role covers Microsoft and AWS cloud environments, backups, networking, and security tools, with a strong emphasis on PowerShell scripting, documentation, and

Formación

• 3–5+ years of experience in systems administration or similar in an MSP.
• Strong scripting and automation skills, particularly with PowerShell.
• Experience managing Microsoft 365, Entra ID, Azure, Windows environments, and backup solutions.
• Experience supporting Microsoft and AWS cloud environments.
• Experience configuring and maintaining platforms across internal and client environments.
• Experience with MSP tools for remote monitoring, endpoint management, documentation, backup, and security.
• Familiarity with TCP/IP, VLANs, firewalls, VPNs.
• Experience developing configuration policies for consistency and compliance.
• Ability to create operational reports, system-health checklists, and runbooks.
• Strong documentation discipline and process-oriented mindset.
• Ability to manage multiple priorities and client environments.
• Availability for Mon-Fri 8:30–18:00.
• English proficiency: B2+.

Responsabilidades

• Own and support tools, platforms, and configurations across internal IT operations and client environments in an MSP setting.
• Configure, deploy, integrate, and maintain core technology platforms; standardize systems and improve efficiency.
• Support Microsoft and AWS cloud environments, backups, endpoints, identity platforms, networking, and security tools.
• Develop and maintain PowerShell scripts for patching and maintenance; build reports and runbooks.
• Collaborate with Service Desk, Technical Alignment Management, vCIO, and Professional Services to automate processes and resolve issues.

Conocimientos

PowerShell scripting

Microsoft 365

Azure

Entra ID

AWS cloud

Networking

Documentation

MSP tooling

Scripting & automation

English proficiency (B2+)

Herramientas

Autotask

Kaseya VSA

IT Glue

Microsoft Intune

SentinelOne

Cisco Meraki

RocketCyber

Zscaler

KnowBe4

Cisco Umbrella

Descripción del empleo

Global Technology Services in Medellín, Colombia, seeks a Mid-Level Centralized Services Engineer to own and support tools and configurations across internal IT operations and client environments within an MSP. You will configure, deploy, and maintain core platforms, automate processes, and collaborate with Service Desk and vCIO teams.

The role covers Microsoft and AWS cloud environments, backups, networking, and security tools, with a strong emphasis on PowerShell scripting, documentation, and