Senior Infrastructure Engineer — Global IT, DR & Travel

Reclutador; Medellín; Presencial; COP 9.000.000 - 11.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Education allowance

Parking

US business travel

Descripción de la vacante

Reclutador in Medellín, Colombia is seeking a Senior Infrastructure Engineer to maintain and optimize our enterprise IT environment. You will ensure stability, security, and performance of infrastructure services and serve as escalation for complex issues.

The ideal candidate has 5+ years in IT infrastructure, strong Microsoft tech experience, and hands-on virtualization and network skills, with on-call rotations and a focus on security and DR readiness.

Formación

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure administration and support.
• Professional fluency in English with the ability to communicate effectively in technical discussions.
• Strong experience with Microsoft 365, Entra ID (Azure AD), Active Directory, Intune, and Windows Server.

Responsabilidades

• Manage and maintain Microsoft 365, Entra ID (Azure AD), Active Directory, Intune, and Windows Server environments.
• Administer enterprise virtualization platforms, including performance optimization, resource allocation, and high-availability configurations.
• Support and maintain enterprise networking infrastructure, including switching, wireless networks, and firewall policies.
• Manage Mobile Device Management (MDM) solutions and oversee the lifecycle of corporate devices.
• Execute and support vulnerability management and patching activities across infrastructure environments.
• Ensure successful backup operations, disaster recovery readiness, and compliance with retention and recovery objectives.
• Act as a Level 2/Level 3 escalation point for complex infrastructure and network incidents.
• Support ITSM processes, including incident management, change management, and SLA compliance.
• Create and maintain technical documentation, procedures, and operational runbooks.
• Participate in on-call rotations and assist with scheduled maintenance activities during evenings, weekends, or holidays when required.

Conocimientos

English fluency

Troubleshooting

Documentation

On-call support

Educación

Bachelor's degree in IT/CS/Engineering

Herramientas

Microsoft 365

Entra ID (Azure AD)

Active Directory

Intune

Windows Server

VMware

Hyper-V

ITSM tools

Descripción del empleo

Reclutador in Medellín, Colombia is seeking a Senior Infrastructure Engineer to maintain and optimize our enterprise IT environment. You will ensure stability, security, and performance of infrastructure services and serve as escalation for complex issues.

The ideal candidate has 5+ years in IT infrastructure, strong Microsoft tech experience, and hands-on virtualization and network skills, with on-call rotations and a focus on security and DR readiness.