IT Implementation Consultant – MSP Focus

Kaseya; Medellín; Híbrido; COP 40.000.000 - 70.000.000; Jornada completa

Descripción de la vacante

Kaseya is hiring a Service Consultant based in Medellín, Colombia to strengthen the global services team. You will drive successful consulting projects for internal and external customers, acting as a technical lead for solution implementations and sharing best practices for new products.

The role collaborates with Project Management, Product Management and Support to deliver world-class service and ensure smooth customer journeys across IT Complete solutions.

Formación

• 3+ years of technology implementation management experience.
• 1+ year MSP experience preferred.
• Knowledge of CRM, ERP, PSA and RMM software.
• Strong knowledge of Windows OS, Active Directory and patch management.

Responsabilidades

• Provide consulting and process integration services to SMB partners using Kaseya IT Complete Suite.
• Serve as the primary technical contact throughout the implementation process.

Educación

Bachelor’s degree in computer science or equivalent experience

Herramientas

CRM software

ERP software

PSA software

RMM software

Windows OS

Active Directory

Windows Server

Patch management

Routing

Switching

Firewall/Edge

VMware

Hypervisor

Descripción del empleo

Kaseya is hiring a Service Consultant based in Medellín, Colombia to strengthen the global services team. You will drive successful consulting projects for internal and external customers, acting as a technical lead for solution implementations and sharing best practices for new products.

The role collaborates with Project Management, Product Management and Support to deliver world-class service and ensure smooth customer journeys across IT Complete solutions.