Remote Luxury Travel Experience Consultant

Manatal

Sur

Remote

COP 24,000,000 - 48,000,000

Full time

6 days ago

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Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks

Ongoing training and development

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients through their travel journey in a remote role. You will handle inquiries, assist with luxury bookings, and ensure seamless, personalized experiences.

The ideal candidate is detail-oriented, service-driven, with a passion for travel, hospitality, and creating memorable client interactions. This role offers 100% remote work and opportunities for growth within the agency.

Qualifications

Excellent verbal and written communication skills.
Strong customer service background in travel, hospitality, or service.
Highly organized with strong attention to detail.

Responsibilities

Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
Proactively follow up with clients before and after travel to ensure a positive experience.
Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.