Remote Luxury Travel Experience Specialist

Manatal; Sur; À distance; COP 24 000 000 - 42 000 000; Plein temps

Avantages offerts par ce poste

Remote-friendly environment

Career development opportunities

Travel-related perks

Supportive team culture

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote position focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work from home with clients via phone, email, and online messaging, handling leisure and luxury reservations, itinerary updates, and required

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service, travel or hospitality is preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools and booking platforms.
• Passion for travel and creating positive client experiences.

Responsabilités

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up for client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Connaissances

Excellent communication

Remote work ability

Client relations

Organizational skills

Travel knowledge

Outils

Booking platforms

CRM software

Description du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote position focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work from home with clients via phone, email, and online messaging, handling leisure and luxury reservations, itinerary updates, and required