Remote Luxury Travel Experience Specialist

Manatal; Cartagena de Indias; Remote; COP 135,936,000 - 207,140,000; Full time

Benefits offered by this job

Fully remote

Career development

Industry discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and smooth coordination before, during, and after trips.

You will collaborate with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence, all from home.

Qualifications

• Clear and professional communication skills.
• Experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• Highly organized with strong attention to detail.
• Comfort using booking platforms and digital tools.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Customer service

Remote work

Attention to detail

Independent worker

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and smooth coordination before, during, and after trips.

You will collaborate with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence, all from home.