Remote Logistics and Operations Assistant (Bilingual)

Valatam; Colombia; À distance; COP 24 864 000 - 39 072 000; Plein temps

Avantages offerts par ce poste

Hourly rate/Monthly pay range

Annual pay increments

Discretionary client bonuses

Holidays + PTO

Medical insurance stipend

Birthday/Anniversary bonuses

Gym/Wellness allowance

Online fitness classes & companyEvents

Résumé du poste

Valatam is hiring a Logistics & Operations Assistant for a remote, full-time role to support multiple departments including Operations, Billing, and Customer Communication. The position requires strong attention to detail, independent work, and the ability to manage high-volume tasks in a fast-paced environment.

The ideal candidate is fluent in English and Spanish, with 2-5 years in operations or admin roles, proficient in Google Workspace and MS Office, and familiar with project management

Qualifications

• 2-5 years of experience in operations, administrative support or customer-facing roles.
• Fluent in English and Spanish.
• Ability to work independently and manage multiple priorities.
• Experience with project management tools is a plus.
• Proficient in Google Workspace and MS Office.

Responsabilités

• Execute and monitor administrative tasks across departments within established timelines.
• Maintain accurate data entry and update CRM records.
• Respond to customer and internal inquiries via email and chat in a professional manner.
• Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly.
• Ensure customer files, notes, and records remain organized and accessible at all times.
• Prepare clear, error-free customer-facing documentation and reports.
• Identify potential issues or delays and elevate them to the appropriate coordinator.
• Other related tasks as needed.

Connaissances

Bilingual English/Spanish

Independent work

Prioritization

Communication

Problem solving

Attention to detail

Customer service

Formation

Bachelor's or Associate's degree preferred

Outils

Asana

Notion

Trello

CRM systems

ERP systems

Google Workspace

Microsoft Office

Description du poste

Valatam is hiring a Logistics & Operations Assistant for a remote, full-time role to support multiple departments including Operations, Billing, and Customer Communication. The position requires strong attention to detail, independent work, and the ability to manage high-volume tasks in a fast-paced environment.

The ideal candidate is fluent in English and Spanish, with 2-5 years in operations or admin roles, proficient in Google Workspace and MS Office, and familiar with project management