Remote Telesales Specialist — Live Transfer Expert

Langford Staffing; Medellín; Remote; COP 90,693,000 - 113,366,000; Full time

Job summary

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer, introduce the campaign, ask qualification questions, respond to objections, and encourage qualified consumers to speak with a sales representative.

You will not complete the final sale. Your primary goal is to generate qualified and accepted live transfers.

Qualifications

• 3+ years in telesales or live-transfer roles.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication.
• Experience meeting transfer or sales targets.
• Clear and professional spoken English.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Gain attention and establish the purpose of the call quickly.
• Ask required qualification questions.
• Listen to the consumer and respond to their concerns.
• Handle rejection, distrust, time objections, and hesitation.
• Explain why speaking with the sales representative may be valuable.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Record accurate notes and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Maintain call quality while working toward performance targets.

Skills

Telesales

Outbound sales

English fluency

CRM notes

Coaching receptiveness

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer, introduce the campaign, ask qualification questions, respond to objections, and encourage qualified consumers to speak with a sales representative.

You will not complete the final sale. Your primary goal is to generate qualified and accepted live transfers.