Remote Junior Social Media & Community Engagement

Formulated Automation; Metropolitana; Remote; COP 32,541,000 - 54,234,000; Full time

Job summary

Formulated Automation's client seeks a JUNIOR Social Media Virtual Assistant to handle client engagement and community management across multiple online platforms. The role focuses on daily interactions, CRM logging, and coordinating with Sales, Marketing, and Leadership.

You will monitor groups on Skool, Facebook, and Discord, tag leads in Salesforce, and ensure timely handoffs. Weekend availability is preferred; remote within Latin America.

Qualifications

• Proven track record as Social Media Contractor, Community Manager, or Client Engagement Specialist.
• Advanced/Fluent English communication skills (C1/C2).
• Basic Salesforce CRM experience to search, verify and tag contact records.
• Proficient with Facebook Groups, Discord, Slack, and Skool.
• Highly organized with ability to manage a daily checklist across 5+ platforms.
• High discretion representing executive leadership online.

Responsibilities

• Daily Community Monitoring & Engagement across Skool, Facebook groups, Discord, and client portals.
• Client Record Lookup & Lead Tagging in Salesforce CRM.
• Cross-Departmental Handoffs to Sales Team Leads via Slack.
• Group & Network Growth by joining relevant groups and tracking contacts.
• Competitive Monitoring & Documentation in Google Sheets and log handoffs.

Skills

Social Media Contractor

Community Manager

Client Engagement

English Fluency

Salesforce CRM

Facebook Groups

Discord

Slack

Skool

Attention to Detail

Discretion & Trust

Tools

Google Sheets

Job description

Formulated Automation's client seeks a JUNIOR Social Media Virtual Assistant to handle client engagement and community management across multiple online platforms. The role focuses on daily interactions, CRM logging, and coordinating with Sales, Marketing, and Leadership.

You will monitor groups on Skool, Facebook, and Discord, tag leads in Salesforce, and ensure timely handoffs. Weekend availability is preferred; remote within Latin America.