Remote Insurance Sales & Customer Care Specialist

INGEPSY; Bogotá ciudad; A distancia; COP 11.160.000 - 20.088.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Descripción de la vacante

INGEPSY is seeking a Remote Customer Service Representative to manage client interactions from home. You will handle insurance-related inquiries, promote services, and support sales initiatives while ensuring high-quality customer care.

The role emphasizes proactive communication, data analysis to improve service delivery, and collaboration with marketing to retain clients in a dynamic remote environment.

Formación

• Experience in outside sales, retail sales, or telemarketing.
• Strong negotiation and communication skills.
• Multilingual capabilities are a plus and HIPAA knowledge is desirable.

Responsabilidades

• Act as main liaison for clients via multiple channels.
• Handle inquiries about insurance sales, benefits, and accounts.
• Conduct outbound calls to promote services and identify sales opportunities.
• Collaborate with marketing to boost engagement and retention.

Conocimientos

Outside sales

Retail sales

Telemarketing

Negotiation

Communication

Multilingual

HIPAA knowledge

Remote work

Descripción del empleo

INGEPSY is seeking a Remote Customer Service Representative to manage client interactions from home. You will handle insurance-related inquiries, promote services, and support sales initiatives while ensuring high-quality customer care.

The role emphasizes proactive communication, data analysis to improve service delivery, and collaboration with marketing to retain clients in a dynamic remote environment.