Remote Inside Sales & Customer Growth Specialist

MaidThis Franchise; Bogotá ciudad; Remote; COP 43,348,000 - 54,185,000; Full time

Job summary

MaidThis is a growing residential cleaning company with a fully remote sales and operations team. You will understand customer needs, recommend the right service, and guide them to booking while ensuring accurate documentation for the operations team.

We seek a phone salesperson who can move conversations toward a booking, handle price objections, and persistently follow up while protecting customer relationships. 2+ years of experience and strong English are essential.

Qualifications

• 2+ years of phone-based sales experience.
• Experience moving prospects from inquiry to purchase/booking.
• Experience working toward sales, revenue, conversion, or closing targets.
• Strong spoken English that U.S. customers can easily understand.
• Comfortable working across CRM, calls/texts, Slack, and browser-based tools.
• Strong follow-through and attention to detail.

Responsibilities

• Answer inbound calls and sales inquiries quickly.
• Run consultative sales calls.
• Understand the customer's home, priorities, timing, and service needs.
• Quote accurately.
• Recommend recurring service when appropriate.
• Handle objections.
• Ask for the booking and payment information.
• Follow up on open opportunities until there is a clear outcome.
• Own your leads from first contact through booking or close-out.
• Keep CRM stages, notes, tags, and next steps accurate.
• Run outbound follow-up and reactivation calls/texts.
• Surface problems or missed opportunities early instead of waiting for a manager to find them.
• Capture the details operations needs to successfully complete the job.
• Follow our required call process and sales gates.
• Never promise something you have not verified.
• Leave clear notes so another team member can understand exactly what was agreed.

Job description

MaidThis is a growing residential cleaning company with a fully remote sales and operations team. You will understand customer needs, recommend the right service, and guide them to booking while ensuring accurate documentation for the operations team.

We seek a phone salesperson who can move conversations toward a booking, handle price objections, and persistently follow up while protecting customer relationships. 2+ years of experience and strong English are essential.