Remote Inbound Appointment Setter

Formulated Automation; Medellín; A distancia; COP 97.103.000 - 135.944.000; Jornada completa

Descripción de la vacante

Formulated Automation is seeking an Inbound Appointment Setter to be the first contact for homeowners interested in our client’s services. The role is remote and focuses on responding to inbound leads, understanding needs, and scheduling qualified prospects for onsite appointments with the sales team.

Not cold calling; interactions are mostly via text in the CRM, with occasional phone calls as needed. English fluency and strong written communication are essential, plus prior experience in

Formación

• Fluent written and spoken English.
• Experience in appointment setting, sales, customer service or similar roles.
• Strong responsiveness and ability to manage inquiries efficiently.
• Organized and detail-oriented.
• Comfortable using CRM platforms and following scripts.

Responsabilidades

• Respond to inbound inquiries quickly and professionally.
• Communicate with homeowners via text and occasional calls.
• Ask questions to assess fit and needs.
• Provide basic information about services and process.
• Schedule qualified prospects for onsite appointments with sales.

Conocimientos

Appointment setting

CRM proficiency

English fluency

Remote work

Customer service

Educación

No specific degree required

Herramientas

CRM tools

Descripción del empleo

Formulated Automation is seeking an Inbound Appointment Setter to be the first contact for homeowners interested in our client’s services. The role is remote and focuses on responding to inbound leads, understanding needs, and scheduling qualified prospects for onsite appointments with the sales team.

Not cold calling; interactions are mostly via text in the CRM, with occasional phone calls as needed. English fluency and strong written communication are essential, plus prior experience in