Remote Healthcare Support Specialist

INFLUX INC.; Córdoba; Presencial; COP 93.724.000 - 156.206.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Global healthcare clients

Career growth opportunities

Descripción de la vacante

Influx is hiring experienced customer support professionals for our healthcare-focused team. You will handle calls, assist with healthcare inquiries, and document details with accuracy while maintaining empathy and professionalism.

This fully remote role requires strong English communication and dependable performance in a fast-paced environment. The position supports global healthcare clients; candidates should be comfortable with BYOD setups and flexible availability, including evenings or

Formación

• Minimum of 2 years as a Call Center Agent.
• Experience handling customer interactions primarily through phone support.
• Direct experience supporting healthcare-related accounts is a plus.

Responsabilidades

• Handle inbound and outbound customer calls professionally and efficiently.
• Assist customers with healthcare-related inquiries and service requests.
• Provide clear, accurate, and empathetic communication during every interaction.
• Gather and document customer information with accuracy.
• Resolve customer concerns while following established procedures.
• Escalate complex situations appropriately when required.

Conocimientos

Call center experience

English proficiency

Communication skills

Attention to detail

Descripción del empleo

Influx is hiring experienced customer support professionals for our healthcare-focused team. You will handle calls, assist with healthcare inquiries, and document details with accuracy while maintaining empathy and professionalism.

This fully remote role requires strong English communication and dependable performance in a fast-paced environment. The position supports global healthcare clients; candidates should be comfortable with BYOD setups and flexible availability, including evenings or